This event was specifically created for Advanced Clinical Nurse Practitioners in Acute Oncology and Immunotherapy and provided practical tools, crucial guidance and transferable skills to ensure safe, competent and timely remote triaging of patients. By delving into interactive and hands-on tasks the attendees left this immersive day with confidence having mastered their new skills, ready to implement into their triage process.
A unique opportunity for expert guidance, case-study based learning and peer support
Prior to attendance, the attendees had found themselves continually striving to improve their management of patients accessing the assessment hotline. Feeling they would benefit from practical, structured and tested guidance that will work in their service, this online course was for them! On the day the refocus was on:
- How to become a telephone triage detective
- Navigating the unknown during virtual consultations
- Developing effective assessment tools
- Solidifying triage pathways
- Guidance on how to ensure sustained competency
- Exploring effective teamworking in triage
This course is available for in-house training
Available as bespoke training to teams of 30+ people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
9:00 |
Join, tech support and opportunity to network in breakout rooms
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9:30 |
Introduction, instructions and leader’s opening remarks
Ali Hodge, Acute Oncology and Immunotherapy Advanced Clinical Practitioner, University Hospitals Sussex NHS Foundation Trust.
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9:40 |
How to become a telephone triage detective
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10:30 |
Interactive discussion: Navigating the unknown during your virtual triage consultation
Opportunity for attendees to share their experiences in meeting rooms, then return to the main conference to feedback with the course leader
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10:50 |
Screen break
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11:00 |
Interactive discussion feedback: Navigating the unknown during your virtual triage consultation
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11:10 |
Developing your assessment tools and solidifying your triage pathway
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12:00 |
Interactive action planning: Assess and enhance your current assessment tool
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12:30 |
Morning question and answer session
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12:45 |
Lunch break
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1:30 |
Continue your teams’ competencies and education
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1:45 |
Effective team working in triage
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2:20 |
Screen break
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2:30 |
Interactive task: Reflecting on your existing communication skills
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3:20 |
Question and answer session
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3:30 |
Chair’s closing remarks and close of course
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The expert course leaders
This unique training shared practical tools driven by experience and was brought to life by Ali Hodge and Rebecca Davies. Ali has been described as “extremely helpful with her current empathy and understanding of the complexities surrounding triage”. Others who have benefited from her online training wrote; “I really liked Ali's 'real-world' stance on the challenges we all face” and “I love that Ali was so animated, passionate and realistic about what is achievable with current NHS resources”.

Ali Hodge
Acute Oncology and Immunotherapy Nurse Consultant
University Hospitals Sussex NHS Foundation Trust

Rebecca Davies
Cancer Matron, SACT Unit
University Hospitals Sussex NHS Foundation Trust
Who came?
This course was designed to meet the needs of all experience levels. It was specifically created for and attended by Clinical Nurse Practitioners in NHS Acute Oncology and Immunotherapy teams.
Past attendee feedback
Over 500 NHS professionals have taken part in our online oncology events in the past 2 years, including this course which was also ran in April 2023, March 2024 and October 2024. Our focused online forums have received excellent feedback – but don’t take our word for it!
Why sponsor an Oncology National Networking Forum
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing oncology delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.
Interested in having your own event, managed by us?
SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.
Reach out today
If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:
Sarah Kemm
Contact: 01732 897788
Email: sarah.kemm@sbk-healthcare.co.uk